Our Services
Shipping Agency Services
Hizam Container Terminal
Dry Bulk Terminal
Warehouse & 3PL Logistics
Freight-Forwarding
Land Transport Solutions
Shipping Agency Services
Shipping Agency Services
Hizam Shipping Agency department provides Agency Services to Owners & Charterers. With experienced and dedicated staff we have expertise to provide seamless services consistently covering following sectors :
Agent Responsibilities:
- Container Carriers
- Common Carriers
- Main Line Operators (MLO)
- Non-Vessel Operating Common Carriers (NVOCC)
- Break Bulk and Multi-Purpose Vessel Operators
- ISO Tank Operators
We endeavor to meet and exceed our principals expectations by providing services that are All-In:
Sales & Marketing:
We strive to grow our principals market share by providing real time leads using our extensive cargo connections. Our excellent relations developed over the years with both Shippers/receivers enable us in assisting our principals with timely inputs on upcoming or projected cargoes.
Documentation & Operations
A team backed by decades of experience will ensure smooth handling of all types of vessel documentation and clearance. Excellent relations with Surveyors, Port authorities and all concerned help us go the extra mile in ensure timely arrival / departure of all vessels in our agency. As your local representative we arrange Vessel Arrivals, port stays, immigration, customs and port health and safety aspects. We arrange the following Crew, Techincal and EPDA to assist our principals…..
- Pilotage
- Crew handling (sign on/off & Visas)
- Airpot Meet and transfers
- Hotel Accommodations for crew
- Fresh Water supply
- Garbage removal of all categories
FINANCE
Our Finance Department will provide a financial service that is focused on credit control and ensuring disbursements are paid on time.
FULL SHIP AGENCY AND HUSBANDRY SERVICES
We act as your local representative to arrange for vessel arrivals and departures; port stays; legal paperwork for intra-port movements in port master and harbor, immigration, customs and port health aspects.
We arrange on your behalf:
Crew handling – sign on / off / visas
- Air and sea travel ticketing
- Medical checkups
- Launch boat services and port transfers
- Crew Accommodation in hotels
- Airport meet and land transfers
Logistics and Procurement
- Ship spares custom clearance (tax exemptions)
- Supply boat coordination
- Delivery arrangements
Coordinating marine booked services
- Class survey, P&I Insurance
Technical deck navigation and engine support services (repairs)
- Coordinating de-slopping and waste-oil removal
- All other ship requirements in-port
- Fresh water supply
- Garbage disposal of all categories
Estimated Port Disbursement Account (EPDA)
- Maritime Port Authority dues
- Maritime Welfare Fees
- Pilotage fees (in, outward and shifting)
- Launch hires
- Communications and miscellaneous charges
BUNKER CALL AND CARGO OPERATIONS
Your interests are our priority. Our team will take care of your bunkering needs with minimal turnaround time.
Our team of experienced personnel will help you liaise with integral communications. We ensure smooth vessel to anchor transit by obtaining authority approvals and coordinate your vessel’s timely arrival with relevant representatives.
Bunker Suppliers and Surveyors
- We arrange 24/7 launch service
- Efficient laboratory tests from samples as per owners’ requirements
- Manage all other bunker discrepancies and procedures
Cargo Operations
- Liaise with terminal operators prior and during cargo arrival, and complete Pre-Berthing Questionnaires
- Arrange for mooring and Estimated Port Disbursement Account fee payments
- Set up pilotage and berthing tug within terminal operations’ requirements
- Submit Notice of Readiness (NOR), Statement of Fact (SOF) and Mandatory Ship Report (MSR) documents, and obtain cargo permits, not excluding daily reports to ship owners
Hizam Container Terminal
Hizam Container Terminal
Area: 25,000 SQ.MTS
Storage Capacity: 3500 – 4000 TEUs
Storage Capacity: 3500 – 4000 TEUs
Hizam Shipping Agencies has its own container depot close to Dammam port, equipped with modern container handling equipment, extensive storage facilities and dedicated fleet for transportation, operated by trained and certified staff with round-the-clock supervision.
Hizam Container Terminal is equipped with all safety requirements, necessary fire-fighting equipment, security surveillance cameras and is in compliance with all Government & Industrial Regulations.
Key Features of Hizam Container Terminal:
- Location: 3/37, 3275 Salman Al Farsi Street, King Abdulaziz Seaport, Dammam
- Area: 25000 Sq Mts
- Capacity: 3500 – 4000 TEUs
- Infrastructure: New Facility, Asphalted, Fully Fenced & Marked.
- Distance within 5 minutes from Dammam Port Gate.
- Separate Gate In/Out access
- Equipment: Kone Crane Top Loader 45MT
- Certification: TUV Certified Equipment & Operators.
- Video Surveillance & 24/7 Security
- Daily Equipment Status Reporting
- Prompt Response to Email & Regular Updates
Container’s Maintenance & Repair
- Cleaning & Washing
- Dry Sweeping/Cleaning
- Chemical / Steam Wash
- Covering of Open-Top Containers / Re-Fixing of Tarpaulin
- Repairs, Painting & Upgrade
Dry Bulk Terminal
Dry Bulk Terminal
Area: 10000 SQ.MTS
Storage Capacity: 10000 Metric Tons
Hizam Shipping Agencies has its own dedicated dry bulk terminal close to Dammam port.
Which is utilized specifically for interim storage of dry-bulk cargo after discharge from Port:
- White Cement
- Clay
- Clinker
- Feldspar
- Kaolin
- Barite
The strategic location of our dry-bulk terminal allows us to provide fast and efficient
transportation of bulk cargo as soon as it is offloaded. A fleet of 100+ bulk products trucks
ensure smooth & timely discharge of cargoes from ships and delivered to client’s door.
Dry Bulk Logistics Services
Hizam Shipping Agencies are reputed for providing integrated dry-bulk logistics solutions. Employing highly trained and skilled staff operating a wide variety of equipment for off- loading, transporting, handling, processing and storage of all types of dry-bulk cargo.
Hizam Shipping Agencies offer’s tailor-made logistic solutions & support to get your valuable bulk industrial minerals smoothly and cost-effectively discharged, stored and delivered from any Saudi port to your industrial plants.
- Vessel Agency Services
- Bulk Vessel Discharge Operations
- Arrange Discharge Equipment (grabs/hoppers/keel safety tools/shovels/crane)
- In-House Custom Clearance with 24/7 hours’ on-site supervision.
- Vessel draft survey prior and/or after discharge.
- Discharge of Cargo directly on our own trucks/dump-trucks.
- Transportation to/from our Bulk-Interim Storage Terminal
- Delivery of cargo to End-User.
Warehouse & 3PL Logistics
WAREHOUSE & 3PL LOGISTICS SERVICES
In addition to our outdoor storage facilities, we have closed warehouse facility within our terminal
with below features:
- Area: 500 Sq. Mts
- Security: 24 x 7 CCTV Surveillance & Manned Security
- Dedicated & Secured Space for Securing High Value Cargo
CONTAINER STRIPPING & STORAGE
Hizam Shipping Agencies provides a dedicated team to ensure each container is stripped, inventoried, stored & delivered. Our staff will relieve you of the burdens of emptying each container providing an efficient and cost- effective way to keep your business running smoothly.
By emptying container at our facility and returning the MT Units back to Line in time helps our clients to reduce costs.
VALUE ADDED SERVICES:
- Pick and pack operations, palletizing and shrink wrapping
- Storage of merchandise on pallets, open stock in bins, crates, drums, etc.
- Custom re-packaging / labelling / barcoding
Freight-Forwarding
Freight-Forwarding
Hizam Shipping Agencies is connected with well-established global freight and logistics network, with an extensive team of experts supervising operations, offers its clients the best fit solutions at extremely competitive freight rates across multiple locations.
We can manage the entire consignment on your behalf, whether the sale/purchase is under DDU or CIF, or any other specified Incoterms, we will control and manage the shipment, including all documentation.
We can manage the entire consignment on your behalf, whether the sale/purchase is under DDU or CIF, or any other specified Incoterms, we will control and manage the shipment, including all documentation.
Air Freight (Import/Export)
Hizam Shipping Agencies is committed to deliver flawless and timely services for all air import/export shipments ensuring all documents are in compliance with the receiving destination.
Regardless of your origin or destination, cargo size or complexity, our quality standards, ensure a safe and reliable service for your air-freight shipments. We work with a selected group of strategic partners to provide fast, flexible and reliable air freight solutions, whatever your destination or deadline.
- Covering all major airports across the globe.
- Competitive Airfreight Rates (Express, Standard, Economy)
- Door-Airport / Door- Door Service
- Collection & Delivery
- Direct & Transshipment Options
Ocean Freight (Import/Export)
Hizam Shipping Agencies offers tailored solution for containerized ocean freight shipments. Our streamlined and highly personalized process offers freedom of choice for importers and exporters to access a large network of ocean cargo carriers worldwide.
Our close relationship and pricing with each carrier offer a myriad of shipping options to choose from. From full-container or less-than-container ocean shipments our consistently high-quality solutions and extensive hub network ensure complete control over the entire transportation process, fast transit times and seamless connections to the final destination.
Ocean Freight Services We Offer:
- Full Container Load Services (FCL)
- Less Than Container Load Services (LCL)
- Special Equipment (OOG, FR, OT) Services
- Multimodal Door-Door Service
- Haulage & Export Clearance
- Import Clearance, Brokerage &Transportation
LCL Deconsolidation and Distribution Services
Hizam Shipping Agencies offers LCL Destination Handling Services at Dammam CFS, Riyadh CFS & Jeddah Freezone. Expertise in providing complete LCL shipments solution from Deconsolidation, Storage, Distribution & Delivery.
- Customs / EDI Update
- HBL /eBMS Update
- Receiving & De-Consolidation
- De-Stuffing of Cargo (CFS / Jeddah Freezone)
- Re-Packing, Wrapping & Palletizing (Jeddah Freezone)
- Product Labeling (Jeddah Freezone)
- Safe Upkeep of Cargo
- Distribution
- Documentation, Clearance & Delivery
ISO TANK AGENCY SERVICES
Hizam Shipping Agency offers complete logistics solutions to meet the local, regional and international distribution requirements of the chemical and petrochemical industry in Saudi Arabia.. We operate tanks ranging from T11 to T50 and capacities from 12,000 – 35,000 liters.
The highlight of our Chemical Logistics services is the availability of an enormously knowledgeable and talented technical team, round the clock. Their years of experience have rendered them capable of serving the trade in terms of consultancy and emergency response.
Practically all facets of these services are offered by Hizam Shipping in Saudi Arabia, to standards that surpass customer expectations:
Crew handling – sign on / off / visas
- Agency Services for international ISO Tank Operators / Leasing Companies
- Domestic carriage of ISO tank
- Leasing of ISO tanks
- Shipper-owned ISO Tank Management
- Chemical Storage and Distribution through our own container depots
- Supply and fit of Flexi tanks – international and domestic
- Liquid Logistics Consultancy services
As agents of leading Tank Leasing & Rental Company, we offer you short term and long-term lease and rental of tank containers.
Why Lease ?
Optimizing Fleet Utilization Solution
Logistics is about timing. Leasing reduces your imbalance risk & increases your fleet utilization.
Project Based Solutions
New Opportunities or projects often come without notice, waiting for new equipment could mean that you miss out on the opportunity. Leasing equipment provides you a solution.
Off Balance – Financial Service
A lease structure improves the solvency of your company keeping your balance sheet strong.
Lease also offers you the possibility to grow your business without the need of bank finance.
CUSTOMS CLEARANCE SERVICES
We offer customs clearance services to complement our trucking and terminal services at all Saudi Arabian gateways (Airports, Seaports & Overland borders). This in-house service compliments our trucking and terminal services to offer integrated service to all our customers
- A team of experienced customs documentation staff assisted by field brokers at all ports.
- Real time documentation, processing and clearance execution.
- Establish clearance based KPI’s (key performance index) in line with customer
- requirements and processing of clearance jobs to the satisfaction of customers.
- Timely Classification and valuation advice, Duty payment & Drawback, various kinds of exemptions.
- Daily clearance status updates to customers with more than 10 shipments in a week
Land Transport Solutions
Land Transport Solutions
Hizam Shipping Agencies operate modern fleet of 300+ Flat-Bed, Low-Bed, Hopper Trailers under the supervision and control of Transport Division. We carry all types of units like dry containers, reefers, swap bodies, ISO Tank Containers and dump trucks for solid bulk.
We offer door-to-door freight forwarding services by road to any destination within Kingdom. Our experienced drivers are equipped with local knowledge and capable of handling any kind of cargo from the smallest, most fragile or hazardous to oversized machinery and project cargo.
- Full Truck Load Services (FTL)
- Door to door deliveries
- Special Trailers (Low bed, Triple axel feet, chassis, side lift)
- Bulk solids movements
- Less than Truck Load Services (LTL)
- Container Transportation
- Dedicated Fleet for Project Work
- Break-bulk movements